Frequently Asked Questions
Everything you need to know about your Apachie journey.
What is the average shipping time for a new scooter?
Most orders are processed within 24 hours and delivered via express freight within 3-5 business days depending on your location.
Do Apachie Scooters come with a warranty?
Yes, every scooter includes a 2-year limited warranty covering manufacturing defects and electrical components to ensure your ride stays smooth.
Are the scooters water-resistant for rainy weather?
Our scooters feature an IP54 water-resistance rating, making them resistant to light splashes and rain, though we recommend avoiding deep puddles.
What is your return policy if I am not satisfied?
We offer a 30-day trial period. If you aren't thrilled with your scooter, you can return it in its original packaging for a full refund, minus shipping costs.
Do you offer financing or payment plans?
Absolutely. We partner with Klarna and Affirm to provide flexible monthly payment options so you can ride now and pay later.
Where can I find replacement parts like tires or batteries?
We stock a full range of genuine Apachie parts in our 'Accessories' section, including high-performance tires, brake pads, and extended-range batteries.